Privacy Policy
This Privacy Policy explains how Hellspin collects, uses, stores, and protects your personal information when you access and use our website. By using our website, you agree to the practices described in this document. We encourage you to read this policy carefully to understand how we handle your data.
Information We Collect
We may collect the following types of information when you interact with our website:
- Personal identification details such as your name, email address, date of birth, and contact information provided during account registration.
- Financial information necessary for processing transactions, including payment method details and transaction history.
- Technical data such as your IP address, browser type, operating system, device identifiers, and browsing activity on our website.
- Communication records, including correspondence with our support team and feedback you provide.
- Cookies and similar tracking technologies that help us understand how you use our website.
How We Use Your Information
The information we collect is used for the following purposes:
- To create and manage your account and verify your identity.
- To process transactions and maintain accurate records.
- To provide customer support and respond to your inquiries.
- To improve our website, services, and overall user experience.
- To comply with legal and regulatory obligations.
- To detect and prevent fraud, unauthorized access, and other security concerns.
- To send you relevant updates, promotional offers, and service-related notifications, where you have provided consent.
Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
Get Bonus up to €220 + 170 Free Spins!- With trusted service providers who assist us in operating the website, processing payments, or delivering services on our behalf.
- With regulatory authorities or law enforcement agencies when required by applicable law or legal proceedings.
- With affiliated companies within our corporate group for operational and administrative purposes.
- In the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer required, we will securely delete or anonymize it.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data under certain conditions.
- Withdraw consent for data processing where consent was previously given.
- Object to or restrict certain types of data processing.
- Request portability of your data in a structured, commonly used format.
To exercise any of these rights, please contact our support team through the channels available on our website.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the revised effective date. We recommend reviewing this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please reach out to our customer support team. We are committed to addressing your inquiries promptly and transparently.